Privacy Policy

The controller responsible for your personal data is:

CROWBAR SYSTEMSRue de l'Industrie 188399 WindhofLuxembourgEmail: contact@bildr.zone

When you use our contact form, we may collect information that you choose to provide, including:

• your name;
• your email address;
• your company name, where applicable;
• your phone number, where applicable;
• the content of your message;
• any other information you choose to include in your request.

We limit the collection of personal data to what is necessary to respond to your request and manage our business relationship.

We use the information submitted through our contact form to:

• respond to your requests;
• provide information about our products and services;
• follow up on our communications;
• manage our contact and customer database;
• develop and manage our business relationships.

Depending on the circumstances, the legal basis for processing this data is the taking of pre-contractual steps at your request, the performance of a contract, or our legitimate interest in managing our business relationships.

We retain contact information for as long as necessary to manage our relationship with you.

If you contact us without becoming a customer, your data may be retained for a maximum period of 3 years from our last contact, unless a longer retention period is necessary or required by law.

If you become a customer, certain data may be retained for the duration of our business relationship and thereafter where necessary to comply with legal obligations, including accounting and tax requirements.

Your data is stored on IT infrastructure with data centers located within the European Union.

We may use technical service providers for hosting, data storage, email delivery, or customer relationship management. These providers may access personal data only to the extent necessary to provide their services and in accordance with applicable data protection requirements.

We do not sell your personal data.

Our website may use cookies and similar technologies.

Cookies that are strictly necessary for the operation of the website may be used where they are exempt from consent under applicable regulations.

If we use Google Analytics or other cookies for statistical or analytical purposes, these cookies will only be activated after obtaining your consent where consent is required.

You can change or withdraw your consent at any time through the cookie management mechanism available on the website.

Under the GDPR, and subject to the conditions provided by applicable law, you have the right to:

• access your personal data;
• correct inaccurate personal data;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing activities;
• request portability of your data where applicable;
• withdraw your consent where processing is based on consent.

To exercise your rights, you can contact us at:

contact@bildr.zone

We may ask you to provide certain information to verify your identity before responding to your request.

You also have the right to lodge a complaint with the National Commission for Data Protection (CNPD) in Luxembourg.

CNPD – National Commission for Data Protection

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.

We may update this Privacy Policy when necessary, including when our website, services, or applicable regulations change.

The latest version will always be published on this page.